Comprehensive service.

Machine failures, system outages and downtimes are costly for companies. That is why ARKU always strives to solve problems immediately. Thanks to 24-hour service which immediately connects you with a trained technician – worldwide and around-the-clock. With a professional service team and with efficient logistics capable of rapidly delivering the right spare part and the right assistance. For systems from ARKU and other manufacturers.

Your benefits.

  • Consistently excellent results and process reliability for your production
  • Rapid and efficient service and repairs – worldwide
  • Greater delivery reliability and competitiveness
  • Highly qualified and experienced employees - internally and in the field. At our headquarters in Baden-Baden, our subsidiaries in the USA and China and also at our sales and service partners
  • International 24-hour hotline with ARKU specialists
  • Remote access with systems such as Teleservice – for immediate solutions

Find the right contact partner or obtain information about our services.

Service team/contacts

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Spare parts service

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Modernization and retrofits

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Additional information.


Claudio Baroni

Claudio Baroni
Service manager
T: +49 7221 5009-265
F: +49 7221 5009-66




We are there for you around the clock and seven days a week with our hotline*.
T: +49 180 555 27 58

*Costs: 14 ct./min from German landlines. Calls from mobile networks cost a maximum of 42 ct./min.